Shower service call
Our shower installation was completed by a young man who did a beautiful job. Absolutely beautiful. Upon first use, it appeared water was not coming from the middle of the shower head. When Philip and Richard arrived for the service call, the 'problem" was immediately found. The wand on the shower head has several settings allowing for desired pressure. Here's the tricky part. Our installer most likely explained that to me. I don't recall for two reasons. One is that I was astounded by how beautiful our new shower looked. And secondly I had just been told my nephew had unexpectedly passed away. The installer obviously could not physically demonstrate the actual use of the shower. It had to dry at least 24 hours. Bottom line is Phillip calmly demonstrated the use of the shower. I called myself an idiot for not figuring it out. Phillip is a wonderful man who thoughtfully took the time to explain the use of the shower head. I highly recommend Phillip. A good man.
Customer Service
Brent Burdett came to my house & showed me a wonderful presentation on converting my bath/shower combination to a walk-in shower. He did a fantastic job on his presentation.
Great job by Aldo
We now have a beautiful walk in shower! Our installer, Aldo, did a fantastic, professional job. We would highly recommend Hinted and Aldo!
Post installation services
Phillip has always provided excellent post install customer service to us. During a hard freeze over the past winter holidays, he gave us peace of mind and ensured we had a working medical tub which is vital to my elderly parents’ healthcare.
Phillip Harrod Review
Phillip, your brilliant problem-solving skills helped meet my expectations. Your outstanding work is very impressive and your sedulity shows you take pride in your work. You are confident, happy and love what you do. You have good mannerism, attitude and joy from the start. You are great to work with. I Am continually impressed by the results you produce. It’s incredible how thorough your work is. Phillip, you are the best. Thank you .
Re-Caulking
Phillip came out and recaulked the bottom Of the shower. This is the 3rd dealing with Phillip and he is so knowledgeable and takes his job seriously. He is a true believer in keeping customers happy and doing what is needed to be done!
Fidel, Rick, Philip, and Casey
I felt in good hands while dealing with Fidel, Rick, Philip and Casey.
Warranty
Philip was very knowledgeable and fixed the problem quickly and I y think he did a very good job thank you
5 stars for Philip
This review is for Zintex customer support and service. We had a shower install recently which went well but required a few tweaks to make it perfect. We contacted customer support several times. Natalie, who took most of the calls has been such a pleasure and very professional. While tech who has been out to the house has been friendly and punctual, the super star has been Phillip. He has been amazing to work with and really made an impact on a positive experience. He is so personable. His response time and expertise has been fantastic. He managed to fix an issue when two other techs had not. His goal is to make things right and he does it with joy and a kind heart. I am so thankful he was available and wish every customer service representative or tech I deal with treated their jobs and customers with the same passion and care. Zintex - 5 stars for Philip alone!
Outstanding!
Zintex was a pleasure to work with on my dream walk-in shower project,every one was great, but Philip was the stand out of them all,he’s excellent customer service and support was the most amazing part about my complex project.He’s epitomized the best customer service experience I’ve ever experienced in my lifetime! He’s a keeper don’t you ever let him go! Thanks, Randall and Nancy Martinez
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OR No Interest, No Payments Until 2026
Dallas-Fort Worth ZINTEX Remodeling Group
- 591 Benjamin's Way,, Lewisville, TX 75057
- Open M - F: 8am - 5:30pm Sat: 9am - 5:30pm
- (972) 934-5696
